Accessibility statement
We want this website to be usable by as many people as possible, including people using assistive technology.
Our aim
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. The website supports keyboard navigation, visible focus indicators, descriptive image text, responsive layouts and reduced-motion preferences.
Known limitations
The embedded CQC poster is a PDF supplied by CQC and may not work equally well with every assistive technology. A direct link and accompanying text explanation are provided. Third-party services, including Formspree, WhatsApp and CQC pages, are outside our control.
Get information another way
If you need information in a different format or encounter an accessibility problem, call 0191 640 1095 or email admin@golden-cords.co.uk. Tell us the page and the format you need, and we will work with you to provide an accessible alternative.
Review
We review accessibility as the website changes and welcome feedback that helps us remove barriers.
Last reviewed: 4 August 2026