Personal Care at Home
Respectful help with everyday personal routines, always protecting dignity, choice and independence.
Learn more
Golden Cords Limited, trading as Golden Care Services
CQC registered domiciliary care providerTrusted care.
Right at home.
Compassionate, person-centred domiciliary care across Newcastle and the North East—helping people live safely, confidently and independently in their own homes.
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Care you can feel confident inLocal, compassionate & CQC registered
Care enquiries welcomeCall or WhatsApp our friendly team
CQC registeredCare in your own home
Flexible schedulingBuilt around your day
Person-centredCare built around you
Proudly localNewcastle & North East
OUR REGISTRATION
View our CQC profile Registered with the Care Quality Commission
Golden Cords Limited, trading as Golden Care Services, is listed by CQC as a registered domiciliary care service supporting people in their own homes. The service has not yet been inspected, so there is currently no CQC rating.
YOUR EXPERIENCE MATTERSGood care or poor care?
Good care or poor care?
Tell CQC.
The Care Quality Commission welcomes feedback about care experiences, whether positive or concerning. You can share feedback anonymously, although providing contact details may help CQC take action.
This is separate from making a formal complaint to Golden Care Services. If there is an immediate risk of harm or abuse, call 999.
OUR CARE SERVICESQuality care,
Quality care,
centred around your life.
Our main focus is compassionate care at home, shaped around each person’s needs, routines, choices and independence.
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Domiciliary care at home
Respectful, person-centred support delivered by a compassionate local team.
Companionship & Wellbeing
Warm, dependable visits shaped around conversation, connection and the things that matter most.
Learn moreDaily Living Support
Practical support with routines, meal preparation, appointments and staying comfortable at home.
Learn moreFlexible Care Visits
Reliable planned visits shaped around changing needs, from regular check-ins to ongoing support.
Learn moreSIMPLE FROM THE STARTCare starts with
Care starts with
a conversation.
Getting started with Golden Care Services is simple, supportive and never rushed.
Get in touch
Tell us what support you are looking for and what matters most to you or your family.
Talk through your needs
We listen carefully, answer questions and agree a clear plan built around your routine.
Support begins
Your trusted team provides dependable care with warmth and attention.
CQC registered& locally based
Support with dignity.Independence by choice.
WHY GOLDEN CARE?Care built on
Talk to our team
Care built on
dignity and trust.
Golden Care Services is the trading name of Golden Cords Limited. We are a CQC-registered domiciliary care provider supporting people in their own homes across Newcastle upon Tyne and surrounding areas.
CQC registered
Compassionate local team
Flexible support
Person-centred care
Support at home
Dignity and respect
HOW WE WORKCare you can feel
Care you can feel
confident about.
Our working practices are designed to provide safe, respectful and dependable domiciliary care in each person’s own home.
Safer recruitment
Care workers complete appropriate pre-employment checks, including identity, references, work history and the relevant DBS check.
Trained and supported staff
Our team receives induction, role-appropriate training, competency checks, supervision and ongoing development.
Care planned around you
We assess needs, risks, routines and preferences before agreeing a person-centred care plan with you.
Continuity where possible
We aim to introduce a small, suitable care team and provide dependable visits while responding safely when arrangements change.
Clear communication
We keep accurate care records and communicate with authorised relatives or representatives with the person’s consent.
Quality oversight
Supervision, spot checks, care-plan reviews, feedback and service audits help us monitor quality and make improvements.
Safeguarding comes first
Our staff are trained to recognise, report and respond to concerns, with clear routes for complaints and safeguarding referrals.
Plans for the unexpected
Contingency and escalation procedures guide our response to emergencies, staffing changes and delayed or missed visits.
AREAS WE COVERLocal service,
Local service,
right across the region.
Based in Newcastle and providing domiciliary care to people in their own homes throughout the North East.
Check your postcodeNorthumberlandNorth TynesideNewcastleGatesheadSouth Tyneside
Golden Care ServicesYour local domiciliary care team
NOW WELCOMING CARE ENQUIRIES
Domiciliary care, with a golden touch.
Talk to our team about compassionate, person-centred support in your own home or the home of someone you love.
LET’S GET STARTEDThe right support
The right support
starts with a conversation.
Tell us about the care you need. We’ll listen, answer your questions and explain the next step.
Call or WhatsApp0191 640 1095Email our teamadmin@golden-cords.co.uk
Quick responseWe aim to reply within one working day
No obligationClear, competitive quotations