Is this support suitable?
Personal care may help someone whose age, health, disability or changing circumstances make everyday routines more difficult, while allowing them to remain in familiar surroundings.
CQC REGISTERED DOMICILIARY CAREPersonal care
Personal care
in your own home.
Respectful assistance with everyday personal routines, provided in a way that protects dignity, privacy, choice and independence.
PERSON-CENTRED SUPPORTSupport shaped around
Support shaped around
what matters to you.
Personal care is arranged around the individual rather than a fixed routine. We listen to how each person prefers to be supported and encourage them to remain involved in every task they can safely manage.
Before care begins, we take time to understand needs, routines, preferences, risks and desired outcomes. Support is then recorded in an agreed care plan and reviewed when circumstances change.
WHAT SUPPORT CAN INCLUDEPractical help,
Practical help,
delivered with dignity.
Every care arrangement is individual. Following assessment, support may include:
Washing, bathing or showering
Dressing and preparing for the day
Oral care, grooming and personal presentation
Toileting and continence support
Mobility and safe transfers within the home
Comfort, skin integrity and repositioning support
Safe and clearly planned
Consent is sought throughout each visit. Staff follow the agreed care plan, use equipment only when trained and competent, record the care provided and report changes or concerns promptly.
COMMON QUESTIONSThings you may
Things you may
want to ask.
We will discuss your circumstances directly and explain what can safely be provided.
Will I have a choice in how care is provided?
Yes. Your preferences, routines, consent and desired level of independence are central to assessment and care planning.
Can visits be arranged more than once a day?
Yes, where assessment and availability support this. Visits can be planned around morning, daytime, evening and bedtime routines.
Can you support two-person care?
Potential two-person support is considered during assessment, including the home environment, equipment, risks and staffing required.
A FRIENDLY FIRST CONVERSATION
Let’s discuss the right support.
No pressure and no obligation. Care is offered following assessment and subject to safe staffing and availability.